The second-hand marketplace Shoppers Voice Anger About Sizing Modifications
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to check their listings and adjust the sizing manually if necessary, resulting in member annoyance.
Size Classification Updates
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods following member complaints.
